https://quizlet.com/805227716/hotel-vocabulary-flash-cards/?x=1jqK

Target Language

Waiter: Welcome to Molly’s! Do you have a reservation?

Customer 1: Thank you! Yes. It’s under the name of Murphy. Ann Murphy.

Waiter: Ah. A table for three? Here’s your table. Please take a seat. Here are our menus. I’ll be back in a minute to take your order.

(5 minutes later)

Waiter: Are you ready to order or would you like a few more minutes?

Customer 1: I think we are ready, thanks. I’d like the Mixed Board.

Waiter: Any you, sir?

Customer 2: I’ll have the Bruschetta, please. On gluten-free bread.

Waiter: Good. And what can I get for you?

Customer 3: I’d like the Nachos, please.

Waiter: Would you like the meat or vegetarian option? That’s Chili Con Carne or Black Bean Chili.

Customer 3: I’d like the vegetarian Nachos, please. And could I have the sour cream on the side?

Waiter: Yes, certainly. So …I have 1 Mixed Board, 1 Bruschetta on gluten-free bread and 1 Vegetarian Nachos with sour cream on the side. Is that correct?

(customers nod)

Waiter: And can I get you something to drink?

Customer 1: We’ll have bottle of your house white wine, please.

Waiter: Wonderful. Could I get you the Two Tracks Sauvignon Blanc? It’s a New Zealand wine. Or would you prefer the Italian Pinot Grigio?

Customer 1: Ah. The Two Tracks, I think. And a jug of water, please.

Waiter: Great. I’ll be back with your drinks shortly.

British Council

F1: (phone ringing) Majestic Hotel, can I help you? 

M1: Yes, I’d like to find out about your room rates in July, please. 

F1: One moment, please. I’ll put you through to reservations. 

F2: (click) Reservations, can I help you? 

M1: Yes, I’m enquiring about room rates in July, please. 

F2: Yes, of course, sir. Do you have specific dates in mind?

M1: Yes, we’re thinking of coming up the weekend of the 6th of July and staying for about a week, going back on Saturday the 13th or Sunday the 14th. 

F2: I see, sir. And for how many people would that be? 

M1: Well, there’s myself, my wife and our two children. They’re 9 and 5. 

F2: Well, there are various options. (Typing) We could do a double for you and your wife, and a room with two singles for your children. Not adjacent though. 

M1: Is it not possible to have a family room for all of us? 

F2: Yes, that is a possibility.Just let me check those dates for you. It is a very busy time of year, as I’m sure you realise! 

M1: Yes, I appreciate that. 

F2: Mmm (typing), ah. Well, I can offer you a family room for the nights of Saturday the 6th through to the night of Thursday the 11th,but I’m afraid there are no family rooms for the second weekend. They’re all booked already, I’m afraid. 

M1: Oh dear. Er, so that would mean either leaving on Friday or moving to two rooms for the last one or two nights, would it? 

F2: Yes, I’m afraid so… but I see we do have a suite available for all the nights you’re interested in.That would give you two separate bedrooms, a sitting room, bathroom of course, and the one we have available also has a large balcony and a terrific sea view. 

M1: Oh! That sounds wonderful. But what about the price? Can you do any special deals on that?