Look at the websites on this page. Find out:

• An amenity is something that is intended to make life more pleasant or comfortable for people e.g. hair dryers in every room, gym, wi-fi, pet-friendly spaces, parking etc. What amenities does the hotel offer?
• How much does a room cost?
• What are check-in and check out times?
• How many stars does this hotel have? What does this mean?
• Find two reviews of this hotel – one good one and one bad one. What did people like /dislike about this hotel? Why do you think these people’s opinions differed?

Here are some typical phrases and expressions to use when a guest makes a booking to stay at your hotel. Review these expressions and read the sample conversation. Then check your understanding with the quick quiz.

https://www.englishclub.com/english-for-work/hotel-reservation.htm

https://www.englishclub.com/english-for-work/hotel-check-in-out.htm

These are typical phrases and expressions to use when a guest checks in or checks out of your hotel. Review these expressions and read the sample conversation. Then test your understanding with the quick quiz.